Senior Product DesignerSeattleOpen to Staff roles

I led design for Remitly's launch on ChatGPT.

Senior product designer for AI products in high-trust environments.

Currently at Remitly. Previously University of Phoenix, MSCI, and Microsoft.

Ann Lei

Selected impact

  • $1M+ARR generated13 enterprise contracts in 6 months at UoPX
  • 367%Activation growthPost-launch vs. baseline, 6 months
  • 1stAgentic remittanceFirst in category — live on ChatGPT
  • 4Teams on one systemWCAG design system adopted at MSCI

Selected work

Two phones held side by side — the Remitly Send widget live inside ChatGPT on the left, the Customize transfer screen on the right

RemitlyConversational AI · Fintech

Shipped Remitly's first agentic remittance — live on ChatGPT.

First agentic remittance in category · Sole UX lead · 2K sessions, organic in 30 days

Owned the routing, the explicit confirm before money moves, and the Explore mode that bypasses model co-generation so a wrong rate can't appear next to the brand.

University of Phoenix Professional Development product shot — admin dashboard on laptop alongside the marketing landing page on mobile

University of PhoenixB2B Enterprise · EdTechJan 2025

Turned enterprise training into a renewable B2B revenue line.

$1M+ ARR · 367% activation growth · 40% engagement lift

Argued for value-first onboarding against engineering's cleaner config-first model. The extra build paid back in a quarter.

MSCI Reports Portal

MSCIEnterprise Fintech

Unified four MSCI products under one Reports Portal + design system.

60% client adoption · 80% fewer UI inconsistencies · 30% faster handoff

Framed the portal as ‘the front door, not a replacement’ so four product teams didn't read it as a threat. Adoption was uncontested.

About

I design complex products where trust, clarity, and business goals collide.

My work spans AI, fintech, B2B SaaS, and consumer surfaces — usually as the only designer in the room on 0→1 launches. Strong in product judgment, systems thinking, and cross-functional execution.

Ann Lei

Experience

  • Remitly2025 – present
  • University of Phoenix2023 – 2025
  • MSCI2022 – 2023
  • Microsoft2021 – 2022

“Ann has genuine specialization in AI and demonstrated real depth in designing generative systems on the ChatGPT launch, with strong partnership across engineering.”

Deana JirakSenior Product Design Leader, ex-Remitly

Read full recommendation on LinkedIn

Contact

Open to Staff Product Designer roles on teams building thoughtful, high-trust AI products. Seattle — remote or hybrid.